Food Hygiene Information Scheme
Glasgow consumers are now being given the opportunity to see how well certain City food businesses perform during food hygiene inspections.
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The Food Hygiene Information Scheme effectively “opens the door” to the kitchens and/or food areas in outlets in the City Centre and much of the West End. This will help to increase consumer confidence and allow customers make choices about where they eat or buy their food.
The Scheme was developed by the Food Standards Agency and provides information on the standards of hygiene in food outlets throughout most Local Authority areas in Scotland.
Glasgow City Council launched its branch of the Scheme on 6 December 2010. Initially, only food businesses in electoral Wards 10 and 11 were covered. However, the Scheme has now been extended to the entire City. Inspection outcome details are now available for approximately 3800 food premises.
View Glasgow Food Premises' Ratings
What to look for
Food businesses are given a rating at the end of each food hygiene inspection carried out by officers of the Environmental Health and Trading Standards Division of Land and Environmental Services. Information will be made available to consumers in two ways:
- Businesses will be given a certificate which states the outcome of the inspection – and invited to display this within view of customers, and
- Details of the inspection outcome will be displayed on the Food Hygiene Information Scheme website (See link below)
The potential inspection outcomes are as follows:
- PASS
- A “Pass” indicates that the business broadly meets legal requirements relating to food hygiene. These requirements relate to the conditions found as well as the management procedures in place for providing safe food. The display of a “Pass” certificate should provide reassurance that the business met legal requirements at the time of the inspection.
- IMPROVEMENT REQUIRED
- Where a business has failed to meet the requirements for a “Pass”, it will be issued with an “Improvement Required” certificate
- AWAITING INSPECTION
- Where a business has not yet been inspected, it will be issued with a temporary certificate advising consumers of that fact. Premises will also require to be re-inspected where they have changed ownership.
- PASS WITH EAT SAFE
- A number of businesses have achieved excellent food hygiene compliance and have been recognised under the Food Standards Agency’s Eat Safe Award Scheme. Such premises will be identified on the website as holding a “Pass with Eat Safe” (See the link to the Eat Safe Award Scheme below)
Useful Links
Food Hygiene Ratings - Glasgow Premises
Eat Safe website
Download Guidance
Consumer Guidance of the Food Hygiene Information Scheme (PDF 200k)
Requests for Re-visits
If a business is accorded an “Improvement Required” rating, a request for a revisit can be made by the business operator. The request should be made to the officer conducting the inspection or by using the contact details provided below. On receipt of such a request, the Council is required by the Scheme to visit within 7 working days. Business operators are advised that any outstanding matters should have been addressed before such a revisit is requested.
Appeals against an officer’s judgement
Where a business operator feels that the officer’s judgement is incorrect in relation to the application of the Scheme, an appeal can be lodged using the designated appeal form.
Contact Details
Business Regulation
Environmental Health and Trading Standards
Land and Environmental Services
231 George Street
Glasgow
G1 1RX
E-mail: food.safety@glasgow.gov.uk
Phone: 0141 287 6582