Am I homeless?
You are homeless if:
- you have no accommodation at all
- you have somewhere to stay, but you cannot gain entry to it (for example, your landlord has changed the locks)
- you have somewhere to stay, but you are being threatened with violence (for example, by neighbours, a former partner or family member)
- you have somewhere to stay, but it is not reasonable to stay there because of overcrowding and this overcrowding is bad for your health
- you have somewhere to stay, but its poor standard means it is not reasonable for you to stay there
- you have somewhere to stay, but you do not have permission to stay there
- you are living in either B&B accommodation, a hotel, hostel or refuge
- you’ve been staying with family or friends, but they have asked you to leave
- you usually live in a mobile home (for example a caravan or boat), but there is nowhere for you to put it
I am Homeless. What next?
Glasgow City Council delivers a homelessness casework service to anyone who is homeless, threatened with homelessness, or is in need of advice about homelessness issues, through its Community Casework Services
The Community Casework Services operate within 3 social work area boundaries and two specialist casework services in operation city-wide. The address, telephone number, and office-opening hours of each Community Casework services have been listed for information. If you are homeless or threatened with homelessness, you should call in to the office covering the area in which you are living at present. Staff will be pleased to discuss your circumstances with you in a private interview room and advise you on what will be done next to help you.
The Council also provides a homelessness out of hours service at:
The Hamish Allan Centre
180 Centre Street
Glasgow G5 8EE
This centre is open from 4.00pm to 9.00am Monday to Friday. Open 24 hours on Saturday, Sunday and public holidays. There is a free telephone contact number to assist customers wishing to make enquiries.
The freephone number is 0800 838 502
Staff within the Hamish Allan Centre will provide advice and information on homelessness issues and, where necessary, arrange temporary accommodation. Arrangements will then be made for you to be seen by the appropriate Community Casework Service to manage your case.
The Hamish Allan Centre also provides assistance to people who may be unable to use their homes due to an emergency such as flooding, fire or where the building would be dangerous to live in.
How can Social Work Services help?
Our first priority is to prevent homelessness.
Whether you are a single person or live with others you may be threatened with eviction, possibly through financial or personal difficulties. Social Work Services may be able to help so the earlier you contact your local Social Work Office the greater the opportunity to help you.
We cannot guarantee evictions can be avoided. However, we will look at your circumstances sympathetically and can help you to work with the people involved in the process.
Glasgow Housing Association has an agreement to refer cases involving children, or where vulnerable adults or older people are living in the house, to Social Work Services prior to eviction action so that we can see if there is any way that we can help the situation.