Support at home

Glasgow City Council organises and provides a range of support at home services to meet your particular needs, or assesses and arranges for you to receive a Direct Payment to buy your own services.


Who can access Support at Home Services?
Support at Home Services are for people who need support with personal and practical /domestic tasks and housing support tasks.


Depending on your level of need, these support services can be provided through Social Work Services.

 

Use the buttons below to get more information about the service you are interested in, including details on how to access the service.

 

Link to Home Care information 

Link to Home from Hospital information

 

Link to handyperson service information  

 

Link to Meals at Home service information

 

Link to Carers information

 

Link to Telecare information

 

Link to informaiton about adaptations

 

Link to information about equipment

 

How do I arrange for a Support at Home service?
You will require an assessment in order to access these services. This is normally arranged through your local social work office. To contact your local social work office use the button below.

 

Link to information on how to access services

 

What will it cost?
Most Support at Home services are chargeable.  However, as part of your assessment of needs you will be offered a free financial assessment to ensure that you receive all appropriate benefits available to you.

If your income is below the Council's charging level you will not be charged for the service.  For further information refer to the council's social care charging policy.


For further information on costs for all of the services above, please refer to the appropriate section of this web site using the buttons above.  You may also find it useful to refer to the Welfare Rights section of this web site for more benefit information.

 

The Care Inspectorate, formerly Social Care and Social Work Improvement Scotland regulate, inspect and support improvement of social work and care services across Scotland for the benefit of the people who use them.  If you are unhappy with the standard of care offered by any of these services then you can complain to the Care Inspectorate as well as making a complaint to us.
 
The address for the Care Inspectorate is:

 

Care Inspectorate
Compass House
11 Riverside Drive
Dundee, DD1 4NY
Phone 0845 600 9527
Email enquiries@scswis.com
Website http://www.careinspectorate.com/


Emergency situations
If you have an emergency:

  • within office hours, you will be given an urgent appointment
  • outwith office hours, phone Social Work Standby Services on 0800 811505

For more information see Standby/Out of Hours Service


Our commitment to you


Information on these and other Community Care services is available in leaflet format. These are available in portable document format (PDF) for downloading and requires the Adobe reader to access it. The Adobe Acrobat reader can be downloaded for free at the Adobe Web site. 

 

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