11.1 We will use modern information technology to help us to analyse and learn from the intelligence that we gather and use it to conduct locally focused risk assessments that inform outward looking and proactive counter-fraud initiatives.
11.2 Our risk assessment will include analysis of the types of fraud most prevalent in Glasgow and any change in patterns of fraud within the area. This will allow us to give priority to investigating the fraud referrals we receive that present the most significant threats to the Benefits system.
11.3 We will provide feedback to people who make fraud referrals and to key Council staff, such as our claims administration and interventions staff, to inform them of common areas of weakness or threat so that they can adjust working practices and procedures accordingly.
11.4 We will also analyse the types of referrals that we receive and their source in order to inform our counter-fraud publicity strategies.