Prevention

Prevention - A to Z of services

There is a wide variety of agencies and council departments providing services that will help people at risk of becoming homeless.

Advice and assistance
Anti-social behaviour unit
Domestic abuse
Drugs and alcohol
Eviction legal services
Ex-offenders
Furniture and starter packs
Housing advice and advocacy
Housing benefit
Housing Support Services
Legal advice
HIV/Aids
Learning disabilities
Mediation service
Mental health
Money advice
Older People
Physical and sensory disabilities
Private rented sector issues
Refugees and asylum seekers
Rent arrears
Rent Deposit Guarantee Scheme
Specialist accommodation
Young people

Advice and assistance

• See the Further Advice section of the website to find organisations providing independent advice and assistance.
• See the Advice and Assistance section of the website for details of information the Council can provide.

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Anti-social behaviour

• Glasgow City Council Development and Regeneration Services provide a Community Relations Service providing advice for people who are experiencing anti-social behaviour.

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• Glasgow Women's Aid offers support and temporary accommodation to women who are being or have been physically, emotionally or sexually abused by a partner, ex-partner or someone close.
• Glasgow Violence Against Women Partnership has help, information and support for anyone affected by male violence. This includes domestic abuse, rape, sexual assault, child sexual abuse, stalking and prostitution.
• Community casework teams can help women who are in an abusive situation, leaving an abusive partner or who have left an abusive partner.
• Scottish Women's Aid
• SAY Women is a voluntary organisation which offers safe and secure accommodation for young women who are survivors of childhood sexual abuse, rape or sexual assault and who are homeless or threatened with homelessness.

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Drugs and alcohol

• Glasgow City Council organises and provides a range of services for people living in the city who are affected by drugs and alcohol . Further information can be found in this leaflet on addiction services.
• Community Addiction Teams work across Glasgow and provide support, advice, treatment and care to individuals experiencing problems with alcohol and drugs.
• Homeless Information Pages provides online information and advice on services for homeless people in Glasgow.
• Scottish Drugs Forum provides information on drug services in Glasgow.
• Turning Point Scotland manages a number of services.

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• Law centres provide free legal advice.
• Community casework teams may be able to help if you are being threatened with eviction.
• Shelter Housing Aid Centre (SHAC)

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• Organisations working with ex-offenders
• SACRO provides accommodation services for offenders in the city who require support and/or supervision.

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• Homeless Information Pages have information on where to access free or cheap furniture, organisations that provide starter packs for people taking up a new tenancy and the location of charity shops located within the Glasgow area.

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• See the Further Advice section of the website to find organisations providing housing advice.

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• See the Housing Benefit section of the website for further information on help with paying your rent.

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• See the Housing Support section of the website for further information.

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• See the Further Advice section of the website to find organisations providing legal advice.

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• HIV-Aids Carers & Family Service Provider Scotland provides support and services to carers, families, partners and friends who have a loved one with HIV or AIDS.

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Learning disabilities

• Services in Glasgow for people with learning disabilities and their carers are available through the Glasgow Learning Disability Partnership.
• A specialist provider of housing and support is Key Housing Association .
• Richmond Fellowship Scotland provides a mix of individual tenancies and supported accommodation throughout the city.
• Loretto Housing Association is involved in the provision of a range of supported accommodation.
• Quarriers provide specialist supported accommodation in the city.
• Ownership Options in Housing specialise in the home ownership issues affecting disabled people in Scotland.
• Enable Scotland is a charitable organisation run by its members. It campaigns for a better life for children and adults with learning disabilities and supports them and their families to participate, work and live in their local communities.

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• Glasgow City Council provides a Mediation Service to help people in dispute sort out their differences.

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Mental Health

• Glasgow City Council organises and provides a range of services for people living in the city who are affected by mental health problems .
• Both the Glasgow Association for Mental Health (GAMH) and the Scottish Association for Mental Health (SAMH) provide a range of accommodation and housing support services.
• Alzheimer Scotland helps people with dementia, their carers and families. Members include carers, relatives, people with dementia, professionals, groups and organisations.
• Richmond Fellowship Scotland provides a mix of tenancies and supported accommodation throughout the city.
• Queens Cross Housing Association runs a specialist supported accommodation project.
• Loretto Housing Association is involved in the provision of a range of supported accommodation.
• Penumbra provides some supported accommodation and a housing support service throughout the city.
• Other organisations working with people affected by mental health problems .

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• See the Further Advice section of the website to find organisations providing money advice.

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Older people

• Glasgow City Council organises and provides a range of services for older people living in the city .
• Age Concern Scotland is an independent charity working throughout Scotland to help make the lives of older people more secure, comfortable, dignified and enjoyable.
• Counsel and Care is a charity giving advice and information to older people, their relatives and carers across the UK.
• HousingCare.org provides housing options advice for older people.
• Alzheimer Scotland helps people with dementia, their carers and families. Members include carers, relatives, people with dementia, professionals, groups and organisations.

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• Glasgow City Council organises and provides a range of services for people with physical disabilities or services for people with sensory disabilities .
• Glasgow Centre for Inclusive Living delivers a range of high quality services that aim to equip disabled people with the information, skills, and support necessary to control their own lives.
• Capability Scotland is Scotland's leading disability organisation, providing a range of flexible services which support disabled people of all ages in their everyday lives.
• UPDATE is Scotland's National Disability Information Service providing a comprehensive package of disability information, resources and other supporting services to enable any type of organisation to provide reliable, relevant and up-to-date disability information.

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Private rented sector issues

• General information
• Housing Benefit
• Landlord and tenant issues (see Further Advice )

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Rent arrears

• Glasgow City Council factsheet on rent arrears
• Free money advice agencies in Glasgow
• Housing Benefit contact details
• Citizens Advice Bureau

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Refugees and asylum seekers

• Glasgow City Council provides a range of Services for asylum seekers and refugees  
• Scottish Refugee Council provides a safe and welcoming service for asylum seekers and refugees.
• YMCA Glasgow provides accommodation and support for asylum seekers and young unaccompanied refugees pending a Home Office decision.
• Other organisations working with asylum seekers and refugees

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Rent deposit schemes

• Glasgow Rent Deposit Forum enables homeless people to gain access to quality private rented accommodation throughout the city of Glasgow.

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• See the Specialist accommodation section of the website for further information.

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Young people

• Leavinghome.info
• Shelter Scotland Young People Know Your Rights
• Glasgow City Council Social Work Services provides a range of services for young people
• Who Cares? Scotland is an independent organisation working with children and young people with experience of being looked after in Scotland. It provides a range of services including advocacy, advice, information and support.

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