Customer Involvement

Culture and Sport Glasgow Customer Involvement

 

 

Culture and Sport Glasgow is responsible for the management and delivery of a range of services including:

 

  • Museums and Arts Venues
  • Libraries and Learning Centres
  • Sports and Events (including sport and leisure venues)
  • Youth and Play Services
  • Sports Development
  • Community Facilities
  • Community Learning

 

We hope you enjoy the Culture and Sport Glasgow facilities and services you use and welcome your input regarding them.


Comments can be sent  electronically using the online Customer Comments form. This online comments system is part of our ongoing customer consultation process. The information you give us will be used along with other market research to help shape our services for the future.

 

You can also download a Customer Comments Card.

 

The information is used anonymously by Culture and Sport Glasgow for this purpose only. Your name, address or other personal information will not be used in any way by Culture and Sport Glasgow or anyone else.


All complaints will receive a response.

 

If you have made a complaint to Culture and Sport Glasgow, which you feel has not been dealt with satisfactorily, you can request that it is referred to the Chief Executive of Culture and Sport Glasgow  for further investigation.

 


You also have the right to take your complaint to:

 

The Scottish Public Services Ombudsman
4 Melville Street
Edinburgh EH3 7NS
(this should be done within 12 months of the problem arising).

 


Our contact details:


Culture and Sport Glasgow
Glasgow
G1 1ZZ


Phone: 0141 287 4350
Fax: 0141 287 5151
E-mail: info@csglasgow.org