• break even on all statutory services as required by legislation and achieve the budgetary return determined by the council
• continue to demonstrate a commitment to best value in all departmental activities
• implement an all-encompassing approach to consultation with stakeholders
• maximise all business opportunities in order to improve overall financial viability
• invest for the future through the continuous development of staff

Direct and Care Services employs over 9000 staff making us the second largest employer within Glasgow City Council. We provide services to other council departments, public bodies throughout the city and private companies and individuals. 

See our policy, planning and strategy section for further information and to view our Budget and Service Plan for 2006-07. Our Annual Performance Report can be found in the performance section.  

We are committed to providing you with high quality local government services. As a service user, or potential user, we would encourage you to take the opportunity to tell Direct and Care Services what you think of our services- be it a comment. compliment or complaint.

Services provided include:

Education

On a daily basis catering, cleaning and janitorial services are delivered in over 300 schools and other educational premises. The department has also been awarded the contract for facilities management in seven of the city's newly built primary schools.

Glasgow’s Fuel Zone concept has seen the complete modernisation of the primary and secondary school catering service to include a new, modern look and feel including the introduction of exciting initiatives such as Glasgow’s Big Breakfast which provides a free breakfast to all pupils, the Fruit Plus project that integrates fruit into the curriculum and Glasgow’s Refresh, which gives children access to fresh, chilled water throughout the school day.