The citizen or client expects the Council to deliver high quality, responsive services at an affordable cost. We use technology to help us change the face of public service in the City.
The e-Government strategy "Creating a 21st Century City" (1 Mb) published in 2006 highlighted the ambitious and wide-ranging programme of citizen and customer-facing projects which supported the day-to-day work of the Council at that time.
We are currently revising the strategy and developing a Roadmap of projects which will help us to deliver our current Council Plan and Objectives.