Help


This Web site has been designed to be viewed by the widest possible audience and can be viewed on any Web browser. It is best viewed with a screen size of 800 x 600 and a range of accessibility optionsare available.


Where to start

The home page is the best starting point to find the information you are looking for. All areas of the site can be accessed from the home page.

You can return to the home page quickly from any other part of the site by clicking on the Glasgow City Council logo at the top of the page.

Or you can use the Home links at the top of every page - along with links to the Site Map, A-Z of Council Services, Privacy policy, this Help section and Contact Us.


Browsing the Site

If you would like to browse the site, on the top of the home page (and every page of the site) are links to the main site sections:

Any of these main site sections can be further explored by using the links on the left hand side of every page within that section.


Finding information quickly

If you have a particular service in mind you can use the A-Z of Council Services for an at-a-glance list of functions provided by Glasgow City Council.

Use the site Search if you have a more specific request. There is a Search box at the top of every page, just type in the relevant word or words, for example Bins, and any pages relevant to that subject on the site will be listed.

If your search returns too many results or you can't find what your looking for then read our Search Help for more options.

Links to other web sites and downloadable documents, such as PDFs, Word and RTF files, will open in new browser windows.


Get more from the site - accessibility

To help you get the most out of the site you may wish to find out more about the following:

Worried about security on the Web?

Go to Get Safe Online to see what you can do to protect your PC, yourself and your family.


Terms and Conditions

Copyright, Privacy and Disclaimer information you should be aware of.


Need more help?

Phone Glasgow City Council's Web site help line on:

0845 270 0167

Please note this service can only deal with queries about the Web site and is only currently available during business hours.

Please go to Contact us if you wish to contact Glasgow City Council with inquiries not related to this Web site.