Trading Standards

Land and Environmental Services (LES) Trading Standards

All telephone queries and requests relating to the service provided by LES Trading Standards are now answered by Customer Service Advisers within the Customer Care Centre. The transfer of call handling to the Customer Care Centre is part of the drive by Glasgow City Council to provide a robust and efficient service to the residents of Glasgow. This service is part of the 24/7/365 Environmental Protection Line on:

0845 270 0531 or 0141 287 1061

Glasgow City Council have a Trading Standards Unit based at Head Office, 231 George Street. The Trading Standards & Enforcement officers deal with enquiries from new & existing business customers that have business premises within the Glasgow City Council boundary.

The main purpose of the LES Trading Standards Unit is to protect consumers and legitimate traders from unfair trading and unsafe goods.

This is achieved through the enforcement of laws relating to Trading Standards and Consumer Protection and also by offering advice and assistance to consumers and the business community.