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Glasgow City Council

City Centre Response Team

The City Centre Response Team is a specialist team of Community Enforcement Officers, who primarily patrol the retail zone known as the 'Golden Z' (Sauchiehall St, Buchanan St and Argyle St and the surrounding streets and lanes.

The service also provide an ambassador role for tourists, visitors and residents of Glasgow, providing a point of contact and helping with information or assistance.

Before starting duty each day, the officers receive a daily briefing from Police Scotland and a City Centre Coordinator, advising them of current information that's relevant to their daily priorities on the street.

The team has the support of a mobile CCTV vehiclePublic Space CCTV and the Digital Radio Network, which links them automatically with nearly 200 businesses already on the system. The officers operate on a quick response model and can be contacted by businesses on a dedicated telephone number which is handled at the Glasgow Operations Centre.

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