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Glasgow City Council

Changes to our Licensing services

Update from Glasgow Licensing Board 3 July 2020

We are currently receiving a high number of complaints in relation to pubs, restaurants and bars across the city selling "take away" pints and other alcoholic drinks in plastic cups directly to members of the public using the off-sales facility on their premises licence.

While the Licensing (Scotland) Act 2005 is silent in relation to the way in which alcohol is to be sold for off-sales,  experience to date has established that this type of sale is clearly inconsistent with the licensing objectives of preventing crime and disorder and securing public safety in terms of the levels of street drinking and public urination which are being reported and observed as a direct consequence of such sales. The situation has now, sadly, become untenable and risks ruining the reputation of the vast majority of the city's responsible licensed trade.  

We have been very supportive of efforts to keep the licensed trade in the city viable during this very challenging period. However, with the lifting of restrictions which will see the opening of external areas on 6th July and indoor areas shortly thereafter, as from Monday 6th July  the sale of alcohol directly to members of the public for consumption off the premises will be considered to be inconsistent with the licensing objectives of preventing crime and disorder and securing public safety unless it is sold as part of a home delivery or sold as a pre-packaged, properly sealed product such as a bottle of wine or cans of beer.

Any premises who continue with this practice will risk having any occasional licence for an external area being revoked and/or a premises licence review being submitted to the Licensing Board.

Advice and guidance for current licence holders and new applicants on changes to our Licensing service

This guidance is for current licence holders and anyone planning to apply for a new licence. It explains the changes we are making to our Licensing services to help minimise the disruption caused to licence holders by Covid-19.

Everyone has a role to play in limiting the spread of Covid-19. Licence holders, including taxi and private hire car drivers, are reminded to follow Government advice including advice on isolation if you have symptoms.

Please note that any issues in relation to the transmission of Covid-19 and the operation of taxis and private hire cars is a matter for the Scottish Government taking into account the medical and health advice available to them.

General Guidelines on Changes to the our Licensing service

Face to Face Appointments

We are not currently offering appointments at our Service Desk.


Committee and Board Meetings

All planned meetings of the Licensing and Regulatory Committee and the City of Glasgow Licensing Board have been postponed. If you are scheduled to attend a future meeting please do not attend.

We will contact you directly about alternative arrangements - where possible decisions may be taken without the need for a meeting.


Submitting Applications

The Licensing Section is currently operating a limited service.

The Licensing Service Desk remains closed however applications can now be lodged byemail to LicensingEnquiries@glasgow.gov.uk or by post to Licensing Section, 40 John Street, Glasgow. 

If you lodge an application by email the Licensing Section will be in touch with you on receipt of this to arrange payment of the fee. If you send the application by post, please include payment by cheque. Please do not send cash by post.

Guidance for Existing Licence Holders including HMO Licence Holders

Please note the position below regarding the extension of licences.

Your Licence is Due to Expire
 

All licences due to expire on or before 31 July 2020 will automatically be extended by a period of 5 months. You will be licensed to continue to trade over the extended period subject to Government guidance on Covid-19.

Current Expiry Date         

Extended Expiry Date      

31 March 2020
30 April 2020
31 May 2020
30 June 2020
31 July 2020

31 August 2020
30 September 2020
31 October 2020
30 November 2020
31 December 2020
 

Applications for renewal of a licence will not be accepted until August 2020.

Guidance for Taxi and Private Hire Car/Driver Licence Holders

Certificate for the Introduction to the role of the professional Taxi and Private Hire Car Driver at SCQF Level 5

Please read this part of the guidance in conjunction with section 2.1

Given the Covid-19 situation, renewal applications due on or after 1 April 2020 will be accepted without the Certificate but there will be a requirement to submit the Certificate within 6 months of the licence renewal application being submitted to the Licensing Authority.

For the avoidance of doubt, if the original expiry date of your licence is before 1 April 2020 you are not required to undertake the training before submitting your renewal application.


Topographical Test

The Topographical Test on 31 March 2020 has been postponed. Please do not attend the City Chambers on 31 March 2020 to sit this test. The Licensing section will contact you as soon as possible to re-arrange the Topographical Test.


Vehicle Inspections

If you have a scheduled inspection you should not attend as the inspection centre will close from 24 March 2020. Please ensure that your vehicle has a valid MOT and Insurance certificate and is roadworthy at all times when in use.


Temporary Relaxation of Policy and Conditions

Update: Please note the updated position below regarding the period of surrender of a taxi or private hire car licence has now been extended from 7 days to 5 months. Also, the current policy regarding a private hire car being taken out of service and replaced when it becomes 7 years old has temporarily been suspended.

Where a taxi or private hire car is not being used as such and is 'off the road', the taxi or private hire element of the insurance may be cancelled provided that the vehicle remains insured as required by the relevant Road Traffic Legislation.

Please email Licensing Enquiries to advise if you have taken such action indicating 'Off road, your plate number and registration number' in the heading of the email.

This will be recorded but no acknowledgement will be issued. No action will be taken regarding failure to have continuous insurance. The period of surrender of a taxi or private hire car licence is extended from 7 days to 5 months.

UPDATE: GUIDANCE FOR LICENSED TAXI AND PRIVATE HIRE CARS- 22 JUNE 2020

Guidance has recently been produced for Taxi and Private Hire Car Licence Holders by the Environmental Health/Trading Standards Expert Officers' Group. This Guidance has recently been accepted by the Scottish Government and Transport Scotland.

The Guidance covers the following matters:

  • Stay at home guidance and physical (social) distancing between drivers and passengers both inside and outside the vehicle (e.g. assisting with bags or opening the boot for luggage/shopping etc.
  • Use of partitions or screens
  • Hand and respiratory hygiene for drivers and passengers in taxis and PHCs
  • Use of face coverings by drivers and passengers in taxis and PHCs. Please note that this incorporates the Scottish Government's announcement made on 18 June 2020 that from 22 June 2020 face coverings will be mandatory in all taxi and private hire vehicles subject to the exemptions detailed.
  • Wheelchair and passenger assistance
  • Cleaning of vehicles

The Licensing Authority requires all Taxi and Private Hire Car Licence Holders to comply with the Guidance issued.

Please find below the full Guidance:

pdf icon Updated Guidance for Holders of Taxi and Private Hire Licences [194kb]

UPDATE: POSITION ON THE USE OF PROTECTIVE PARTITIONS/SCREENS IN LICENSED PRIVATE HIRE CARS - 22 JUNE 2020

If you hold a Private Hire Car Licence and wish to fit a protective screen into your licensed vehicle, the screen must comply with the following specification from the Guidance document:

  • Must comply with the Road Vehicle (Construction and Use) Regulations.
  • Must not be permanently installed in the vehicle
  • Must be fitted in such a way to not affect the structural integrity of the vehicle, or interfere with any manufacturer fitted safety equipment e.g. airbags
  • Must not wrap around the driver seat and create a partition between the two front seats, in addition to the rear cabin area.
  • The partition used MUST be clear and transparent and can ONLY be fitted across the rear of both front seats, creating a partition between the front and rear cabin area of the vehicle
  • Any screen must be tested to the relevant EU standard for an original equipment type approval test covering interior fittings
  • The screen must be approved by MIRA or other comparable independent product engineering, testing, consultancy and certification organisation.
  • Screens should be constructed of PETg or polycarbonate
  • The screen should not impede the driver's vision, movement, or communication with passengers
  • The screen should not impede driver or passenger access or egress to the vehicle

Consideration should also be given to ensure that:

  • Screens must be professionally and securely fitted in accordance with the manufacturer's instructions.
  • Certification from the vehicle's manufacturer should be sought to confirm that the screen does not compromise the integrity of the vehicle structure
  • Insurers should be notified of any modifications made to the vehicle


Screens should also be cleaned regularly (see Cleaning of vehicles), including between passenger journeys and changes of driver with disinfectant.

If you hold a Private Hire Car Licence and wish to fit a protective screen into your licensed vehicle, before doing so you must:

Email LicensingEnquiries@glasgow.gov.uk with the title "Proposed Protective Screen - PHC (insert plate number)". Please state in your email that you propose to fit a protective screen in your licensed vehicle and the proposed screen complies with the specification set out in the Guidance for Taxi and Private Hire Car document displayed on the Council's website. Please also provide in your email a letter from your insurer confirming that the necessary insurance would be unaffected by the proposed installation of the protective screen in your licensed vehicle and certification from your vehicle's manufacturer confirming that the protective screen does not compromise the integrity of the vehicle structure.

Please note that all protective screens must be removed from the licensed vehicle for all inspections of the vehicle carried out at the Council's Taxi and
Private Hire Testing and Inspection Centre.


Frequently asked Questions (FAQs)

Question
 
 Answer
 
I have a medical appointment at People Asset Management (PAM) and I have Covid -19, what should I do?
 
    If you or a family member who you share a household with has Covid-19 or any of the symptoms and are self-isolating please phone PAM on 0141 428 3900 to notify them that you will be unable to attend your appointment.

Please note that in this situation, you are strongly advised not to operate as a driver and follow Government guidance on Covid-19.
I am having difficulty trying to contact People Asset Management (PAM) what should I do? If the office at PAM is closed as a result of Covid-19 please email Licensing Enquiries with your name, date of birth and the date of your appointment with PAM. In this situation, you will still be able to operate as a licensed driver subject to following Government guidance on Covid-19.

Guidance for Liquor Licence Holders

Update regarding Liquor Applications:

Update regarding Liquor Applications:

Licensing is currently operating a limited service.

The Licensing Service Desk remains closed however applications can now be lodged byemail to LicensingBoard@glasgow.gov.uk or by post to Licensing Board, 40 John Street, Glasgow. 

If you lodge an application by email Licensing will be in touch with you on receipt of this to arrange payment of the fee. If you send the application by post, please include payment by cheque. Please do not send cash by post.

Food Takeaway and Delivery Services

Following the announcement by the UK Government regarding a relaxation of planning rules, the Licensing Board is supportive of licensed premises which wish to provide a food take away and food delivery service.

Where the premises sell food and are licensed for both on and off-sales of alcohol, the delivery of alcohol with food will also be permitted, subject to compliance with the appropriate provisions within the Licensing (Scotland) Act 2005 and the Licensing Board's alcohol delivery conditions which can be found at Part 9.3 of the Licensing Board's Policy Statement.


Personal Licence Holder - Training

Update: Please note the updated position below regarding an automatic five month extension on the timescales to undertake your training and to submit your training certificate.

Personal Licence holders are required to undergo refresher training every five years and to provide a copy of their training certificate to the Licensing Board.

If you are unable to take a refresher training course as a result of:

  • no courses running because of Covid-19;
  • you or a family member have Covid-19 and you are self-isolating; or
  • you are worried about attending a course because of Covid-19

Please be assured that your Personal Licence will remain in effect.

You will be given an automatic five month extension on the timescales to undertake your training and to submit your training certificate.

We will continue to review this position and may apply a further extension if necessary. The guidance will continue to be updated.

If you need to submit your training certificate, please use our Online Form.


Frequently asked Questions (FAQs)

Question
 
 Answer
 
Can I open my premises early for food outwith licensed hours?
 
    Yes, subject to Government guidance on Covid-19
 
My outdoor area is licensed by occasional licences, will I need to submit further applications to keep operating?
 
 In relation to the operation of outdoor areas under occasional licences please visit www.glasgow.gov.uk/cityservices
 

We will continue to review this position and may apply a further extension if necessary. The guidance will continue to be updated.

Guidance for Public Entertainment Licence Holders

Rescheduled Events

If you have already lodged a Public Entertainment Licence and wish to re-schedule your event to another date(s), please email Licensing Enquiries with the heading Public Entertainment Licence - (name of event).

If you do wish to have your event on another date you will not be charged by the Licensing Authority for the change of date. The Licensing Authority will require from you an updated Permission to Use for the new dates.

Further Guidance

We will continue to update this guidance as necessary. If you have an urgent specific query you can contact us by email. Due to the anticipated volume of enquiries please be aware that it may take some time to respond.

Liquor and Gambling All other Licence Types
Email: Licensing Board      Email: Licensing Enquiries

 

 

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