Information Guide for Service Users

Planning and Building Standards Service

As with many other services, Glasgow City Council's Planning and Building Standards Service has taken steps to prevent the further spread of the Coronavirus, and to protect employees and public health. 

We have altered the way in which we are working and as a consequence staff may not be available to respond to phone enquiries.  If you have already emailed us we will respond to you in due course.

Please note there may be a delay in processing your Planning or Building Warrant Application during this period.

Thank you for your patience during this time.

Committees

Planning Applications Committee and Local Review Committee are now being held as virtual online committee meetings in their usual frequency.  For further information and Committee agendas and minutes, please click here.

Planning Applications

Paper applications cannot be processed at this time. We will not be able to accept paper applications, or paper submissions of additional information or paper representations.  If posted to the Council office these will only be collected and registered when the offices re-open and staff return.

Applications can still be submitted via the eDevelopment Portal, these will be received and processed but there may be a delay due to reduced numbers of staff available.

All payment for applications must be submitted electronically or the application cannot be validated. If you have any queries about this please contact us via Email.

For general enquiries relating to planning and related applications, please email Planning Enquiry.  

Pre-application Advice

The Council welcomes pre-application discussions between a developer and planning officers before submitting an application. There is now a charge for pre-application discussions, apart from householder developments. For more information click here.

Representations

Representations received on paper cannot be easily processed at this time and there may be delays in uploading these representations to the website.  Public representations can be submitted through the public access portal under "View Applications"on our website.

Please note that as we currently have reduced redaction facilities, in order to meet GDPR requirements the electronic representations may take some time to be visible on public access.

The representations will be acknowledged and taken into account in the assessment of applications as usual

Decision Notices

Decision notices are being issued by email to agents/applicants. Where no email address is supplied the decision notice will be issued by post when the Council offices re-open.

Certificate of Suitability (Section 50)

For more information and advise on how to apply for a Certificate of Suitability under Section 50 please click here.

Building Standards Enquiries/Applications/Completion Certificates

We will no longer accept paper applications, paper submissions of additional information or completion certificate submissions.

Applications can still be submitted via the eBuilding Standards Portal, these will be received and processed but there may be a delay due to reduced numbers of staff available.. 

For general Building Standards enquiries, please submit a Building Standards Enquiry Form or, alternatively, email Building Standards.

For existing applications, if you know the Building Standards Surveyor's email address, please email them directly.

Dangerous Building

To report a dangerous building, please contact Building Standards on:

•  0141 287 1059 and select Option 2

Development Plan/Historic/Natural Environment/Public Access

For general enquiries relating to Development Planning, Historic or Natural Environment or Public Access matters, please email the Development Plan Team.

Site Visits/Enforcement Site Inspections

Please note that staff are only carrying out priority site inspections at this time, including Planning Enforcement site inspections.

Where applications can be assessed without a physical site visit (e.g. through photos/prior knowledge of the site) then this is at the discretion of the planning officer, as is the usual situation.

Property Enquiry/Property History Searches

Please note that Property Enquiry and Property History searches are not being carried out at this time.

Proposal of Application Notices/Pre-Application Consultation

The Government has suspended the requirement for a public events due to the outbreak of the Coronavirus (Covid-19). 

A guidance note has been prepared and provides information in relation to the measures in replacement of public events in the Pre-Application (Planning) stage of development.  To find out more please read our page on Public Consultation (PAC).

Trees and Tree Preservation Orders (TPOs)

To make an application for Tree Works or to Report Unauthorised Works to trees, or to view Tree Preservtion orders please click here.

Weekly List/Newspaper Notices and Site Notices

Weekly lists are being posted on our website and distributed electronically as usual.

Newspaper notices are being published in the Evening Times and Edinburgh Gazette as usual.

Site Notices for the undernoted will not be posted during the current lockdown period:

• Planning Applications
• Listed Building Applications, and
• Conservation Area Consent

General Enquiries

For general enquiries relating to planning and related applications, please email Planning Enquiry.  

For an existing application, if you know the planning officer's email address you can email them directly.

If you have a proposal for which you wish pre-application advice or submit a pre-application form please click here.

Please note that due to staff currently working remotely the general:

• Planning and Building Standards telephone 0141 287 8555 and the
• Duty Planning Enquiry telephone 0141 287 6060

will not be monitored, please use email contacts as above.