Information on our services, online access to our Council Tax and Housing Benefit forms (including new claims) and notifying us of changes is available via our links below.
You can also submit completed forms and upload/provide documents to support your Council Tax/Housing Benefit enquiry via our online notification of changes forms:
All of our customer service points offer an appointment only service.
Currently we can offer appointments for Council Tax enquiries at:
Housing Benefit appointments are available at:
To make an appointment please access our appointments system.
If you need help to complete the council tax reduction or housing benefit application form we can help.
You can contact us for advice or arrange a home visit.
Documents such as housing benefit decision letters can also be issued in large text format for our sensory impaired customers. Please contact us to request this.
The following service allows deaf BSL users to contact Scotland's public bodies: https://contactscotland-bsl.org
We can arrange an interview at your local centre with a sign language interpreter by contacting us.
Hearing loops are also available at our local centres.
The War Pensions Scheme is for ex-Service personnel whose injuries, wounds and illness arose prior to 6th April 2005.
The scheme also supports war widows and is administered by Veterans UK.
If you wish to make a query regarding your Council Tax, Council Tax Reduction or Housing Benefit, please visit our Booking page. No appointment is needed to hand in documentation.