Contact Us

How to contact Glasgow City Council

Council Services

Each council service has their own contact details and where possible you should contact them directly. The lists all our services along with the contact details for each.

If you are unable to locate the service contact details in the A-Z then you can contact us using the following methods:

  • Phone: 0141 287 2000 (switchboard)
    Calls may be recorded for quality and training purposes.
  • Online: Give us your feedback - make a comment/compliment or a complaint using our online forms for comments/compliments and complaints.
  • Post: You can write to us at:

    Customer Care Team
    Glasgow City Council
    City Chambers
    G2 1DU

Details of how to contact us are also available in British Sign Language.

You can read the council's pdf icon Customer Care Strategy 2015-18 here [167kb].

Change of Address

If you wish to notify us of your change of address/details please complete the change of address online form.

Councillor's Details

The councillor's listing page has contact details for all our councillors.  You can find out who your local councillors are by using the councillor search page.

Taxi complaints

If you have a comment or complaint about a taxi or private hire car driver you can use the Taxi Complaints online form or contact the Enforcement Unit at:

Taxi and Private Hire Enforcement Unit

231 George Street
Glasgow G1 1RX

Phone: 0141 287 4294
Fax: 0141 287 6699
Email: Enforcement Unit Manager


The Glasgow City Council Whistleblowing Line: 0141 287 3777 is an anonymous and confidential telephone line for both the general public and Glasgow City Council employees to report any apparent fraud or irregularity that is going on within the activities provided by the Council. You may also wish to complete a Whistleblowing - online form.

Staff Awards

Nominate a Glasgow City Council staff member for an award. 

Council Tax/Housing Benefit

To make an enquiry regarding Council Tax or Housing Benefit, or to report a change in your circumstances, you can use our online Contact Us form or contact us at:

City Centre Service Desk
P.O. Box 36
Glasgow G1 1JE

Phone: 0141 287 5050