We provide quarterly statistics to the Scottish Government which includes reports on the speed of decision making on Building Standard applications.
The Annual Performance Report for 2017-18, which replaces the Balanced Scorecard, includes quarterly performance and service improvement updates.
Our Building Standards Customer Charter is available under Related documents.
Building Standards Annual Performance Report 2017/2018
(Including Q2 Update for 2018/2019)
Building Standards Annual Performance Report 2017/2018 [1Mb]
(Including Q1 Update for 2018/2019)