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Glasgow City Council

Health and Wellbeing Census 2021/2022 Privacy Statement

Who we are

Glasgow City Council is a local authority established under the Local Government etc. (Scotland) Act 1994. Its head office is located at City Chambers, George Square, Glasgow G2 1DU, United Kingdom, and you can contact our Data Protection Officer by post at this address, by email at:, and by telephone on  0141 287 1055.

Why do we need your personal information and what do we do with it?

You are giving us your personal information to allow us to find out about the health and wellbeing of young people in Glasgow and what they think about the services they use. This information is then used to help improve the lives of young people in the city.

Your personal information will be collected using Smart Survey which is a UK based provider of digital survey solutions.  Smart Survey are GDPR compliant and host their data in the UK. Further information can be found here

Your progress is automatically saved after each page when completing the survey. This means that responses provided will be saved and submitted on your behalf, even if the survey was not completed.   The surveys are not mandatory, so you can refuse to participate if you wish. 

The information you provide is going to be shared by us with the Scottish Government and they will use it to plan and deliver better policies for the benefit of all pupils, or specific groups. They will also use this information to publish statistical publications and tables about school education in Scotland.

More information on how the Scottish Government will use this information as well as the details of their own Privacy Statements can be found on their website  Health and Wellbeing Census - (

Legal basis for using your information

We provide these services to you as part of our statutory function as your local authority. You can find more details of our role on our website at  Processing your personal information is necessary for the performance of a task carried out in the public interest by the council.

We also need to process more sensitive personal information about you for reasons of substantial public interest as set out in the Data Protection Act 2018. It is necessary for us to process it to carry out key functions as set out in law.

The individual data about your health and wellbeing is being collected by Glasgow City Council for statistical and research purposes only for the performance of a task carried out for reasons of public interest.

Who do we share your information with?

We are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes.  We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this.  We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.  Your information is also analysed internally to help us improve our services.  This data sharing is in accordance with our Information Use and Privacy Policy and covered in our full privacy statement on our website. It also forms part of our requirements in line with our Records Management Plan approved in terms of the Public Records (Scotland) Act 2011.

The Health and Wellbeing survey asks for your Scottish Candidate Number (SCN) so that survey data can be linked to other information held on your pupil record.  The linked data will also be shared between Glasgow City Council and the Scottish Government for statistical analysis and research purposes. The Scottish Government in turn may allow third party organisations, such as researchers or charities, access to this information.

More information on how the Scottish Government will use this information as well as the details of their own Privacy Statements can be found on their website 

Health and Wellbeing Census - (

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary.  Sometimes this time period is set out in the law, but in most cases it is based on the business need.  We maintain a records retention and disposal schedule which sets out how long we hold different types of information for.   You can view this on our website at or you can request a hard copy from the contact address stated above.

In this instance however, the personal data we hold about your health and wellbeing will be stored for longer periods as the data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes and is subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals.

Your rights under data protection law

  • Access to your information - you have the right to request a copy of the personal information that we hold about you.
  • Correcting your information- we want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.
  • Deletion of your information-you have the right to ask us to delete personal information about you where:
  1. you think that we no longer need to hold the information for the purposes for which it was originally obtained
  2. we are using that information with your consent and you have withdrawn your consent - see Withdrawing consent to using your information below
  3. you have a genuine objection to our use of your personal information - see Objecting to how we may use your informationbelow
  4. our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information - You have the right at any time to tell us to stop using your personal information for direct marketing purposes. 

Restricting how we may use your information- in some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.  This right might also apply if we no longer have a basis for using your personal information but you don't want us to delete the data.  Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Please contact us as stated above if you wish to exercise any of these rights.


We aim to directly resolve all complaints about how we handle personal information. If your complaint is about how we have handled your personal information, you can contact the Council's Data Protection Officer by email at or by telephone on 0141 287 1055.

However, you also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office, who can be contacted by post at:  Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit their website for more information at-

If your complaint is not about a data protection matter you can find details on how to make a complaint on our website at

More information

For more details on how we process your personal information visit

If you do not have access to the internet you can contact us via telephone to request hard copies of our documents.


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