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Working from home
Homeworking Guide
Read our 
Interim homeworking guidance for staff - August 2020 [174kb] which sets out our approach, responsbilities and expectations for homeworking during the interim period.
Using Teams
If you are using Teams to keep in touch with colleagues we have produced a quick staff guide on some general considerations and etiquette [63kb] to help you get the most from using it. Some guides on using MS Teams are also available here.
The council has an approved rollout plan for delivering Teams across key areas of the business. This is being managed by our Strategic and Innovation Technology Team (SIT) in conjunction with local SIT Business Partners. Staff will be kept informed on progress.
Information Security
For more detailed information refer to our IT section on our Phased Return and Hybrid working FAQs Hybrid working - staff updates It includes information on how to stay safe online at home and signposts to all staff support guides on our #Safe Glasgow pages.
Our #Safe Glasgow - keeping our information safe section includes key information on how to handle, process and share the information we use each day to keep it safe and protect both our staff and citizens. It includes key information on how to recognise and prevent cybercrime, report a data breach and gives access to our Staff Information Security Guide and Acceptable Use of IT policy.
Using Display Screen Equipment
- Staff Guide - Working from Home Using DSE [722kb]
- Interim home working display screen assessment and guidance [163kb]
Setting up a New Device
Key information to help you includes:
- staff briefing on how to collect and set up your new laptop safely
- how to change your Bitlocker Pin
- how to remotely access your desktop
- how to connect to WiFi
- how to gain remote access for laptops with Cisco mobility client
- How to set up your iPhone 7 [856kb]
- SIM instructions iPhone 7 [145kb]
E-Learning
Technology Refresh
Technology Refresh is our IT programme which will replace PCs, laptops, hybrid tablets across the council family, that's around 19'000 computers. The new computers will be installed with Windows 10, the latest operating system from Microsoft, to provide updated technology across the applications we use.
More information
