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Glasgow City Council

Low Income Pandemic Payment


Low Income Pandemic Payment

The Scottish Government announced that a one-off £130 Low Income Pandemic Payment (LIPP) would be made by 31 October 2021 to eligible households. The payment will be made if you were in receipt of Council Tax Reduction/Second Adult Rebate, or did not pay Council Tax for one of the following reasons during the month of April 2021:

  • You were living in temporary accommodation, including a refuge.
  • Your home was unoccupied because you were being cared for or were caring for someone else.
  • All members of the household were care leavers, under 18 or severely mentally impaired.

Registration is now closed. 

If you have already raised an enquiry with us, we are continuing to work through these, and a member of the team will be in contact shortly. 

For more information on the payment visit the Scottish Government website

Contact Us

If you require assistance, you can speak to one of our live chat agents Monday to Friday between 10am and 4pm. 

To speak to an advisor via telephone, please call 0141 471 3951 Wednesday to Friday between 9:30am and 12:30pm.

Live Chat 

Glasgow City Council's Live chat is available during office hours for you to direct Low Income Pandemic Payment (LIPP) enquiries to live chat agents.  If your enquiry is more complex, you may be asked to contact us via our digital services or by telephone or email. When you access or use our live chat software, we will only ask you to provide the minimum amount of personal information necessary to assist you. You can find out more about how we use the data you provide during live chat in our privacy statement

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