Booking system - RSLs, Charities and Commercial Businesses

What is the online booking system?

We operate an online booking system to manage how material is brought to our facilities by Registered Social Landlords, Charities and Commercial Businesses.

By controlling our sites in this way, we are able to manage facilities more effectively and provide the best possible customer service experience.

Who needs to book a slot to bring material to us?

At this stage only the following customer types are required to book a slot prior to bringing any recyclable and non-recyclable material to our sites:

• Registered Social Landlords (RSLs)
• Charities
• Commercial businesses

How do I book?

You can quickly book an available slot online.

During the booking process you will be able to select a date, time and depot to deposit your recyclable and non-recyclable materials.

A confirmation of your booking will be emailed to you; please retain this for arrival at the site.

You must have a valid booking prior to attending site or you will be refused entry.

What happens when I arrive at site?

You must only attend your chosen site at the date and time confirmed during the booking process.

On arrival at site, please report to the weighbridge where a member of our staff will confirm your booking details and ask to see a copy of your booking confirmation.

You will then be weighed, recorded, and our site staff will provide direction to safely deposit your material.