A Subject Access Request allows current or former social work service users to access the information which we may hold about them.
The General Data Protection Regulation gives individuals (data subjects) a number of rights including the right to access personal data that an organisation holds about them. The right of access extends to all information held on an individual and includes reports, meeting notes, correspondence and emails referring to the individual. If an individual makes a request to view their information, it is known as a "Subject Access Request".
You can submit a Subject Access by completing a Subject Access Request Form [111kb] and send it to the following address:
Complaints, FOI & Investigations Team
32 Albion Street
Glasgow, G1 1LH.
You can contact our team for further information via email DataProtection@sw.glasgow.gov.uk or by phone on 0141 276 5634.
When submitting a request, you must:
You can attend our Service Desk at 45 John Street, Glasgow G1 1JE with your original documents and we will be happy to take copies while you wait. If you would prefer to send us copies of your documentation, please provide us with certified copies. A professional person or someone well respected within your community, such as a solicitor, social worker, teacher or police officer, can certify documents by signing and dating them.
You are not required to state WHY you wish to access the information: the details we require are merely those that will aid the efficient location and retrieval of information.
Once we receive a Subject Access Request, all efforts will be made to fully comply within one month. In any event, you will receive all the information that has been located and can be released within one month and an explanation for any information that cannot be provided at that time.