We provide bi-annual statistics to the Scottish Government which report on the speed of decision making for planning applications.
The Scottish Government, in conjunction with the planning authorities, introduced a new planning performance framework (PPF) in 2012 based on a balanced scorecard approach, covering the following main headings:
The Planning Performance Framework (PPF) is our Annual Report to the Scottish Government and describes the performance and successes of the Planning Service.
This Annual Report is the twelfth produced by Glasgow City Council under the Planning Performance Framework (PPF). It covers the period from 1 April 2022 to 31 March 2023 and defines and measures the performance of the Planning Service in Glasgow using a range of qualitative and quantitative indicators.
The Case Studies presented this year demonstrate how we have continued to deliver a high-quality Planning Service through collaborative working and through the preparation and application of policies and guidance to influence development on the ground.
Link:
Previous Planning Performance Frameworks
We are continually looking for ways to improve the service we provide to our customers. One way we achieve this is by asking for your views.
We would like to do this through our online Customer Satisfaction Survey. Your feedback will be valuable in helping us improve the service we provide.
All responses will be treated with the strictest confidence.
If you have any problems with the survey please Email Development and Regeneration Services.