Glasgow City Council

Report a Missed Bin Collection

Report a missed bin

Bin collection delays

We are currently experiencing issues to uplift your waste due to the current inclement weather conditions. Please be assured we are doing everything we can to return to a normal refuse collection schedule. There will be further updates posted over the next few days. Thank you for your patience in this matter.

Last updated 10:40, Saturday 20 January 2018

 

What is a missed bin collection? 

A missed bin collection is when we have not emptied your bin after 6pm on the scheduled collection day.

Before you report a missed bin collection please check. 

  • Your bin was on the kerbside from 7am
  • You have put your bin our on the right day: you can use our  to check your collection days
  • You bin is not contaminated e.g. items which should not be put in the bin are in the bin
  • Your bin is not overloaded and the bin lid is fully closed

How do I report a missed bin collection?

You can report a missed bin using our website.

You can also report a missed bin using our MyGlasgow app. You can download our app from your app store.

You can also report a missed bin by phoning us on 0141 287 9700.

How long does it take to collect a missed bin?

It can take us up to 7 days to return to collect a missed bin. If you have already contacted us to report a missed bin collection, please allow 7 days before contacting us again.

What is my account?

My account gives you the ability to set up an online account using a single user name and password to access a range of online public services including some Glasgow City Council services. Read more about my account.

Report a missed bin

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