There is a large transient population in Glasgow, and it is acknowledged further engagement is required with residents who live in the city for a short period.
Factors and landlords have a role to play in communicating with their tenants and there is an action within the Resource and Recycling Strategy to 'support the enforcement of new Houses in Multiple Occupation (HMO) licensing conditions to promote recycling and improve bin provision'.
Targeted communications to some demographics are required and the Council's Neighbourhood Liaison Officers have had meetings with Glasgow University to discuss engagement with students.
Council staff will not enter resident's properties to collect items for a bulk collection. Residents will have to make arrangement to move material from their property to the designated collection point. Further information on the bulk collection service is available on the Council website.
The National Re-use Tool, via Link to: Zero Waste Scotland's website, brings together re-use organisations who will collect re-useable bulk items from within resident's homes.
Council officers will be happy to engage with housing associations and other stakeholders on future policy and legislation that will impact what materials will require collection in the future.
The Council collects all waste from residents and utilises a mix of in-house facilities and reputable external suppliers to treat, process and recycle the different material streams.
There are reporting requirements and Duty of Care obligations on local authorities to ascertain final destinations of waste and recycling managed by the Council.
The collection of glass has not been provided to flats and tenements and a network of public recycling points have been located across the city, primarily in areas of high-density housing, to allow residents in these property types to recycle glass bottles and jars.
Most flatted properties do not have a garden and a requirement for this service, although this is now available on a request basis. You can find more information on our website.
A food waste collection service was provided to all flats in 2016. Unfortunately, due to lack of participation and persistent problems with contamination, some food waste bins were removed from tenement backcourts. Larger bins were provided at locations near to the front of properties to allow residents to participate in the service.
The Resource and Recycling Strategy commits to providing a parity of services between all property types and GCC will be engaging with Zero Waste Scotland to determine how to provide similar services that are already received by residents in houses, with a view to collecting more recycling material and targeting high quality material.
Information is available on the Council website on the target materials for each bin.
Targeted communication can be undertaken where specific issues are identified, including writing to residents within affected properties.
A bag splitter at the Council's Material Reclamation Facility (where contents of blue bins go for separation prior to being sent to re-processing partners) enables recycling to still be undertaken although residents are still advised to place items loose into the blue bin.
All properties should have access to recycling services at their property (unless there has been persistent contamination). In addition, there are c. 706 public recycling points across the city, predominantly in areas of high-density housing.
Furthermore, a network of textile recycling points (c.227 across the city) is also available. These are provided and serviced by various charity organisations, operating in partnership with the Council. A map of all public recycling points is available on the Council website.
Facilities for the collection of plastic film are available at many of the supermarkets, including Tesco, Sainsbury's, and the Co-op. The Council will collect plastic film as services are aligned to the Code of Practice, which supports the Charter for Household Recycling. This will be introduced next financial year for kerbside properties and the year after for flatted properties.
An options appraisal for flatted properties will assess different options to align flatted properties with the Code of Practice supporting the Charter for Household Recycling. This will review options for placing bins in different locations to protect communal garden spaces.
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An on-line booking service was introduced in 2022 for all commercial traders, charities and housing associations utilising the Council's transfer stations to dispose of waste. Further information is available on the Council website.
Introducing this system will enable a better customer experience for all users and reduce the occurrence of queuing at the sites.
Yes. Campaigns have previously been undertaken, most recently 'Stop Talking Rubbish' earlier in 2022. A comprehensive education and awareness campaign will be undertaken when changes are made to domestic recycling services in 2023 and the Council will maintain an on-going level of communication with residents on waste and recycling issues.
Food waste recycling is available in schools and utilised by Catering and Facilities Management who prepare the meals within kitchens and prep areas. The provision of a food waste collection service within the canteens and 'fuel zones' is also available to Education Services.
This storage solution can be explored via the options appraisal work for flatted properties, however, many areas within Glasgow may not be suitable for this due to existing underground infrastructure.
The Council's residual waste treatment facility - the Glasgow Recycling and Renewable Energy Centre (GRREC) - has potential for heat off-take to support district heating. The supply of heat to such a system is contingent on the availability of a nearby heat network.
Various contracts are used to manage, treat, recycle, and process waste to reduce the amount of material disposed at landfill.
The landfill of biodegradable waste will not be permitted from 1 January 2025; however, it is acknowledged that landfill still has a place within an integrated waste management system - for example the disposal of hazardous material (e.g. process residues from Energy from Waste/thermal treatment processes) within a specialised landfill site, or disposal of inert material which cannot be recycled.
The storage and location of all bin types need to be considered with cognisance taken on risk assessment for collection, impact on amenity, space, access for residents, pest control, and aesthetics of any bins/housing units.
There is only one operational landfill site, which is currently accepting waste, within the Glasgow City Council boundary. This is a private sector facility, regulated via the Scottish Environment Protection Agency.
Refurbishment of any bin stores is the responsibility of the respective Housing Association / landlords / owners.
Education and awareness material on recycling for other languages has previously been produced and is still available on the Council website. Additional material will be produced in other languages when service changes are introduced from 2023. Engagement with local ethnic and minority groups will also be undertaken when service changes are introduced.
A new contamination policy has been drafted and is due to be implemented upon changes to collection services in 2023. Currently, contaminated bins should be collected by the general waste collection crew on the next scheduled general waste collection day.
Persistent contamination at a property or communal area may result in recycling services being removed, however, residents will still be able to recycle via the network of public collection points of household waste recycling centres.
Information on materials accepted with the different bins is available on the Council website.
Recycling within plastic bags will be collected and processed via the Blochairn MRF, however, recycling should be placed loose within the blue bins.
Future changes to the kerbside and flatted collection services will provide opportunities for new and existing staff. Training of employees is key to ensuring there is a succession of staff to undertake new roles and responsibilities as the resource and recycling industry changes.
The Council is in the process of tendering for an external trainer, to support internal training staff, and provide training for frontline staff to enable them to attain qualifications in this sector which will contribute to developing opportunity for career progression.
There will be no application of charges for Glasgow residents accessing the household waste recycling centres. Charges are currently applied to commercial operators depositing waste via the weighbridge to access the Council's transfer stations. No decision has been made on applying charges to other organisations depositing waste via this route, however, as budgets are reviewed, all options must be considered.
The Scottish Government's Recycling Improvement Fund (RIF) is finite and will not cover all projects across all local authorities. Glasgow will maximise, as far as practicable, the amount of funding via this route but it is acknowledged other sources of funding, internal and external, may be required.
Placing items that are not 'target materials' into the recycling bins can create problems at processing facilities and can negatively impact the quality of materials that are targeted for collection. It is appreciated the willingness of some residents to recycle additional material streams which are not currently collected within the current services but only targeted materials should be placed within the respective recycling bins.
Additional materials will be collected as changes are made to collection services from 2023.
This was done from Jan - March 2022 with adverts on local radio, STV, Council social media channels and other digital advertising. Further communication will be undertaken as changes are implemented to collection services.
Information is available on the Council website on the destinations of material streams collected by the Council.
This is not correct.
The Council has a statutory duty to collect the different material streams for recycling. Disposing recyclable materials as general waste will result in higher management costs and reduces the opportunity to generate an income stream from the sale of recyclable material streams.
Contamination was an issue before the introduction of three weekly residual collections and continues to be a problem after this service change. Unfortunately, some residents will use their recycling bins to accommodate the loss in capacity within their general waste bin.
The Council endeavours to assist residents and businesses in recycling and diverting high quality materials, however, residents and businesses also have a responsibility to ensure that they are aware of the importance of engaging with our recycling services, recognise the importance of saving resources and embrace the many benefits of a Circular Economy.