We offer a service for bulk uplifts from residents in flats and main door properties and Residents can place a request by using our online form.
We're sorry but we cannot accept requests from residents in high rise properties or properties with internal bulk chambers at this time. Residents should continue to use their bulk room and contact your Housing Association or Factor.
Our charges are as following:
Please refer to our Terms and Conditions [159kb] of service before placing a request.
More information is available in our FAQs section.
Payment can be made by credit or debit card.
Following successful payment you will receive 2 email/SMS messages, the first is an acknowledgement and provides a unique reference for your request, and the second will advise of your collection date.
Please only present your bulky waste on the day before your collection date.
Place it within the grounds of your property (e.g. a backcourt or garden) and ensure it does not obstruct bins or common pathways. Just leaving items on the street or in a back lane will be regarded as fly-tipping and the people responsible will be open to enforcement action.
*Exceptions to this are if you have no outside space or we collect your bins from the street due to access issues. In these cases please present your waste in front of your property.
We have produced a poster that can be printed and placed in properties to let residents know about changes to the service.
A list of items that we collect and how to present them is here [193kb].
Residents must ensure that any special instructions on how to present them are followed.
Please note that any textile items such as settees, mattresses, carpet must be kept dry for collection. If the items become waterlogged we may not be able to collect them.
All food waste within fridges and freezers should be removed prior to placing the equipment out for bulk collection.
Any textile items such as settees, mattresses, carpet must be kept dry for collection. If the items become waterlogged we may not be able to collect them.
We do not collect any of the following:
The following items can be disposed of free of change at one of our Household Waste Recycling Centres.
The following items are classed as special items:
Our current rates are in the Book of Charges [445kb].
If your goods were not collected, or some items were missed, you can reopen your Bulky Waste request here. If required, please watch the video below outlining the process.
You can cancel a request at any time prior to your items being uplifted, however for rules regarding cancellation with refund please refer to our terms and conditions which can be accessed here [159kb]. Please read these prior to proceeding with a cancellation request.
To go ahead with cancellation please log into your account to access your original request and follow the guidance attached.
Charges for removing bulky waste were first agreed at a meeting of the Full Council in February 2020 with charging for uplifting bulky items now a standard feature of waste management services at almost every Scottish local authority.
Applying a charge for the collection of large items is also consistent with the council's new Resource and Recycling Strategy 2020-30 and 'empowering Glasgow to become a zero-waste city'.
We are aiming to change the way citizens think about resources and assigning value to bulky items can encourage everyone to reduce the amount of waste they produce or find other ways for items to be reused where possible.
Extending the useful life of bulky items will help reduce Glasgow's carbon footprint and help support the city's aim of becoming carbon neutral by 2030. You can find out more about the Resource and Recycling Strategy 2020-30 by following this link.
Please read the Bulky Waste Frequently Asked Questions, which may answer your enquiry without the need to contact us. You can access our FAQs on our website here.
Residents who cannot access the internet can phone 0141 287 9700 on Tuesday and Wednesday 9am - 3pm to place a request. We will review the opening times of the phone line and reserve the right to amend this.
Residents can continue visit our Household Waste Recycling Centres.
Our Household Waste Recycling Centres are open 7 days a week, 8-6pm (last entry 5.45pm).
Dawsholm Recycling Centre
75 Dalsholm Road
Easter Queenslie Recycling Centre
90 Easter Queenslie Road
Polmadie Recycling Centre
425 Polmadie Road
Shieldhall Recycling Centre
If you have bulk items that are in good condition, could be re-used, haven't been left outside and still have the necessary fire labels (for sofas and armchairs), simply visit the Zero Waste website. There you can search for the re-use organisations that can collect items from your area. You will need to contact a suitable re-use organisation from the directory and arrange for your items to be collected.
All items should be in good working condition. Examples of items that re-use organisations will accept are:
Examples of items that re-use organisations will not accept are:
Charity shops and other furniture re-use organisation within Glasgow also accept household goods for re-use.