Council tax is a tax on domestic dwellings by local authorities (councils) throughout Britain and is based on the estimated value of your dwelling and the number of people living in it.
Your council tax bill includes water and waste water charges which we collect on behalf of Scottish Water.
Council tax is used to part fund services provided by the council.
Some people are exempt from paying council tax or may be entitled to a discount.
To make a payment you will need to know your reference number. It will be a number that starts with an 8, this can be found on a bill or letter from us about council tax. You can also find details about payment instalments on your bill, or alternatively log in to our Self Service Portal for more information.
You can make a one off payment online.
You can choose to make Direct Debit payments on either the 1st, 8th, 15th, 22nd or 28th of each month, or every two or every four weeks.
You can make a payment through BACS by quoting our bank details:
Bank Sort Code: 83-44-00
Bank Account Number: 00223187
Please ensure that you also quote your Council Tax reference number.
To pay your bill by debit or credit card, using our automated payment line (available 24 hours, 7 days a week including public holidays) phone us on 0141 287 0300.
If the property is occupied, council tax is normally paid by the people who are living in the house, whether it is privately owned or rented.
If the property is unoccupied the owner is usually the person liable to pay the bill, which may be charged at less than the full council tax rate.
For more information about who is responsible for paying council tax visit the Scottish Government website.
Council tax valuation bands are used to determine how much tax you pay.
Your home will be given a council tax valuation band between A and H, based on your property's value at 1 April 1991.
Newer properties are given a band when they are built and are based on an estimate of their value had they existed on 1 April 1991.
The current value of your home may not be a good guide to the appropriate band.
The council tax valuation bands and charges for 2017/2018 are:
Council Tax Band
Council Tax Valuation
up to £27000
over £27000 and up to £35000
over £35000 and up to £45000
over £45000 and up to £58000
over £58000 and up to £80000
over £80000 and up to £106000
over £106000 and up to £212000
Properties are placed in a valuation band by the Glasgow City Assessor.
Your band is shown on your bill or you can check online by visiting the Scottish Assessors Association website.
If you disagree with the council tax banding of your dwelling, you can make an appeal via the Scottish Assessors Association website for the valuation list to be altered to what you think should be the correct banding. Appeals against banding can only be made in certain circumstances. You must make an appeal within 6 months of buying or moving into your property. If the assessor alters your council tax band, you must make your appeal within 6 months of the date of the valuation notice.
To lodge an appeal, search for your postcode, then select 'make a proposal'.
Yes - our Self-service facility allows you to access your Council Tax account online whenever you want saving you time, effort and money.
Using Self-Service you can:
Registering for Council Tax self-service is easy and all you need is your Council Tax account number and email address. Register now on our Self Service registration page.
Where there are changes to your household, your Council Tax reference number may change. If this has happened, please sign into your account and add your new Council Tax reference into the "Services Setup" area of your "My Services" page. This will ensure you can receive the details of your new account reference alongside your old reference details.
As part of the Council budget for 2017/18, the Council has agreed to raise Council Tax by 3% for all Council Tax bands. More information on the Council budget can be found here.
Additionally, the Scottish Government has introduced changes to the way that Council Tax is calculated for homes in Bands E to H.
Council Tax is calculated on the basis that each band is a proportion of the Band D charge set by the Council each year. From 1st April 2017, the proportion of the Band D charge levied for homes in Bands E to H will change resulting in an increase to Council Tax charged. A comparison of the old and new proportions is shown below:
Council Tax Band
Percentage of Band D charge prior to 1st April 2017
Percentage of Band D charge from 1st April 2017
If your home is in Bands E to H and you are either a single person with an income of £16,750 or less or any other person with an income of £25,000 or less and you have less than £16,000 in savings, you may be able to have this increase reduced through making an application for Council Tax Reduction. If you are already receiving Council Tax Reduction, your Council Tax will automatically be reduced and there is no need to reapply.
More information on this change is available on the Scottish Government's website
There are five ways to reduce your bill:
You need to apply for a reduction or exemption/discount, disabled persons reduction or to appeal your valuation band.
We do not bill you for any charges during an exempt period. We will continue to bill you for some of the charges if a discount applies.
Payment must not be withheld pending the outcome of an application.
For more information visit our council tax exemptions and discounts page.
You can make an appeal against a decision that has been made, for example:
You must continue to pay your council tax until we have made a decision on your appeal.
All appeals must be made in writing to:
Glasgow City Council
Council Tax Office
PO Box 36
If you are not satisfied with the outcome of your appeal, you have the right contact the Glasgow Valuation Appeal Panel. You can contact them using the address below:
Secretary to the Local Valuation Panel
1B Helena House