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Contact Us

We have altered the way in which we are working and as a consequence staff may not be available to respond to phone enquiries. If you have already emailed us we will respond to you in due course.

Please note there may be a delay in processing your enquiry or application during this period.

Housing Strategy Team

If you wish to contact the Housing Strategy Team for enquiries about Glasgow's Housing Strategy and Housing Policies, please contact us by Email.

Private Sector Housing

If your enquiry relates to a Private Sector Housing matter and you wish to speak to a housing officer please phone on Phone 0141 287 8590 between 9 am to 3 pm or alternatively please contact us by Email (opens new window).  

Private Landlord Registration and Support

If you have any queries please contact us by email at Private Landlord Registration or Private Landlord Support.

Applications for landlord registration should still be submitted online through the Scottish Landlord Register.  

Our staff may contact you by phone, in some cases.  For your reassurance we will not take payments by phone and customers will be directed to make any payments online at Scottish Landlord Register.

Private Landlords and Letting Agents

The Scottish Government has produced guidance for Letting Agents and Private Landlords

Glasgow Care and Repair

Advice Team

The Advice Team can provide assistance over the phone. We can for example, discuss and advise on the nature of repair work and improvements that may be required; help to source contractors/architects and signpost and refer to other help agencies.

Handyperson Team

The Handyperson Team can assist with carrying out urgent/essential small repairs, examples of these are:

  • light bulbs
  • keysafes
  • smoke/carbon monoxide detectors & batteries;
  • grab/hand rails;
  • toilet seats;
  • fit/lower thresholds;
  • secure loose flooring/cables;
  • move furniture to enable safe access around the home/prepare for installation of hospital equipment.

Our services for Advice, Handyperson/Home and Hospital Handyperson are free of charge. Payment is only required for materials provided by the Handyperson.

Contact Us

Please phone or email to make an enquiry or to check eligibility:

Phone: 0141 433 2749
Email:  Care Repair
Website: Southside Housing Association

Grants for Property Repairs

If you wish to make an enquiry staff can be contacted by Email

Police Scotland National

Human Trafficking or Exploitation

Police Scotland National are asking for your help in keeping our communities safer by reporting any human trafficking or exploitation of children, women and men. For further information please click here.

General Enquiries

For general enquiries relating to Housing Services please contact us at the following Email.  

Please be aware that as this is a generic email address staff may not be able to respond immediately to your enquiry.

Enquiries by Phone

We are currently not taking enquiries by phone but if you need to speak directly to one of our Housing Officers or if you wish to make an appointment, please complete our Enquiry Form or Email us and we will respond as soon as possible.

Enquires by Post

If you wish to contact us by post please address all correspondence to the address below:

Housing Services
Glasgow City Council
231 George Street
Glasgow  G1 1RX

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Last modified on 01 August 2023

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