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Glasgow City Council

Commercial Waste and Recycling

Commercial Missed Collection

Trade Waste Sacks (for Existing Customers)

Commercial Services

 

 

Bulk or missed collection

 

  • Phone 0141 287 9700

Commercial Services

 

  • Phone 0141 287 4221

 

    Important Information

    If you have had to close your business

    If your business has had to stop trading because of Covid restrictions then please contact us on commercialservices@glasgow.gov.uk or 0141 287 4221 and we will make arrangements to revise the charges on your account. 

    If you are reopening your business

    If you are an existing customer and are planning to reopen your business then please get in touch by email commercialservices@glasgow.gov.uk or call 0141 287 4221 to advise the date you will start trading. Please note your business name and address in the subject line for emails.

    Businesses are reminded that Glasgow City Council operates a strict policy that waste is only permitted on the public domain for up to 1 hour each day. Commercial Services customers must adhere to the collection hour that was originally advised for each waste stream.  More information is available here.

    Sack collection days and times can be found by using our interactive map Find your presentation day and time here

    Trade waste sacks for general waste and dry mixed recycling- Existing customers

    Trade waste sacks can be purchased and delivered to your business address. To place an order, you may complete our online form or email tradesacks@glasgow.gov.uk during office hours. Sacks will be delivered within 3-5 working days, where possible.  Please quote your 6 digit customer number along with your business name, address and contact details along with your opening hours. Sacks will be delivered between the hours of 09:00 and 15:00.  If you trade out with these hours and would like them to be delivered elsewhere in Glasgow, please state the full postal address when you place the order.  The Service Desk at 45 John Street remains closed to the public so unfortunately customers are still unable to collect trade waste sacks.  We will update our webpage as soon as this service becomes available again.

    New Customers

    If you are a new customer and would like to find out more about trade waste sacks or the bin collection services we offer, then please email commercialservices@glasgow.gov.uk or call 0141 287 4221 for assistance.

    Invoices

    We are still currently reviewing the invoice process for customers who temporarily had to close due to COVID-19, trade waste sack customers remain unaffected.

    We thank you for your patience and co-operation during these challenging times.

    Charity Textile Banks

    Due to the on-going situation our charity partners are not currently collecting textiles from the network of textile recycling banks across the city.  Please do not leave any bags of textiles adjacent to the banks as they will not be collected for recycling and to prevent public health issues, may be removed for disposal.

    Who are we?

    We operate the largest commercial waste collection and disposal operation in Glasgow. Our Recycling and Renewable Energy Centre uses a mix of mechanical and biological technology to extract valuable recyclables and generate renewable electricity from residual waste. The facility complements existing recycling initiatives and will help us reach our ambition of becoming one of the greenest Cities in Europe.  

    What do we offer?

    • A tailored waste and recycling service for your business
    • A team of friendly, local staff with expert knowledge of the city
    • An efficient, economic and reliable waste service
    • A wide range of bins and skips and an alternative option of trade sacks if space within your premises is limited
    • Clear guidance and support on any new legislation

    Waste Types

    We collect the following waste types:

    Waste types

    Commercial Wheeled Bins

    Our wheeled bins and containers come in a range of sizes from 240 litres to 1280 litres capacity. The 660, 1100 and 1280 litre bins are manufactured from pressed steel and sizes upwards of 500 litres have lockable lids that ensure the security of the waste and minimises spillage.

    To discuss your requirements, arrange or amend your wheeled bin service please contact Commercial Services.

    Bins should be stored inside your premises and presented at the kerbside on your allocated collection day.

    To avoid enforcement action, bins lids must be closed.

    Bins may not be uplifted if they are contaminated with other waste types.

    Trade Waste Sacks

    Where space is limited, trade waste sacks can fulfil business requirements.

    We can provide you with trade sacks for general waste and dry mixed recycling (DMR).

    Should you wish to order trade sacks you should contact the Customer Care Centre. Sacks ordered in this way are delivered to your business premises for a small charge. 

    Phone: 0141 287 4221
    Email: Commercialservices@glasgow.gov.uk

    Existing customers should email tradesacks@glasgow.gov.uk or phone 0141 287 9797 and quote their 6 digit customer number along with the business name, address and contact details.

    Sack presentation guidance

    Sacks should be presented outside your premises at your allocated day and time. Sacks must not be left out before or after these times. They should be taken back inside and returned outside on your next allocated day and time.

    In the event of sacks not being collected, customers should take their sacks back inside and report a missed commercial waste collection by completing our online form or contacting the Customer Care Centre on 0141 287 9700. 

    Duty of Care

    In accordance with the Duty of Care Regulations contained within the Environmental Protection Act 1990 all waste customers are required to complete a new duty of care transfer note each year.

    The charge for this document will be discussed with you and noted on your first statement.

    Commercial bulk waste uplift

    We can also dispose of larger items that are not suitable for the normal disposal system e.g. old furniture and office equipment.

    The quote will be calculated based on prices available in the pdf icon book of charges [773kb]. To request a bulk waste uplift complete our or for further details please phone 0141 287 9700.

    Skip hire

    We provide a range of skips for commercial businesses.

    You can find out the price of hiring a skip by viewing our pdf icon book of charges [773kb].

    It is your responsibility to ensure you obtain any necessary skip permits prior to hiring.

    Processing of recyclable material

    We operate a Materials Reclamation Facility (MRF) for dry mixed recyclable materials and would be happy to discuss utilisation of this with large commercial organisations or public sector bodies.

    For further details of this service or any of our other commercial services please contact Commercial Services.

    Recycling Office Furniture and Equipment

    Did you know you can find, give away or loan office furniture, equipment and other resources? To find out more information visit the Warp-it website.

    Recycling regulations

    The law on waste has changed. From 1 January 2014, all businesses, public sector and not-for-profit organisations are required to present metal, plastic, glass, paper and card (including cardboard) for separate collection.

    For more information please visit the Resource Efficient Scotland website.

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