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Glasgow City Council

Save Time Go Online

Download the MyGlasgow App


Apple App Store

Play Store

STGO save time go online

What is it?

Save Time Go Online is a campaign to raise awareness of our online services. Using our online services offers you a more convenient and flexible method of contacting us. 

These services are available 24/7 and you receive email updates on the progress of your requests. We are continually growing the number of services available online - a list of these are detailed below.

MyGlasgow App

You can use our app for a whole range of services, from requesting a bulky waste collection to reporting fly tipping or graffiti.  Our "More Services" section also has handy links to useful information. Whether it's school holidays, paying your council tax or a quick link to our twitter announcements, all the things you need are only a tap away.

You can download our app from your app store.

Council Tax/Benefits

Book an appointment

Pay Council Tax

Register for Council Tax e-billing

Apply for Housing Benefit and Council Tax Reduction

Report a Change in Circumstance

Council Tax Student Exemption/Discount

Council Tax Empty Property Exemption application

Council Tax Enquiry form

Applying for a Council Tax discount

Council Tax Discount and Exemptions Enquiry form

Scottish Welfare Fund

Scottish Welfare Fund First Tier Review

Bins and Recycling

Report a Missed Bin Collection

Report a damaged General Waste Bin

Report a problem with a Public Recycling Site

Report Litter in a Public Place

Report a problem with a Bin in a Public Place

Business Waste - Missed Collection

Council Schools - Report a Missed Bin

Report fly tipping

Request a Bulky Waste Collection

Request a new recycling bin

Schools and Learning

Pupil Absence Reporting

Education Maintenance Allowance

Free School Transport Application Form

Pay an Early Years invoice

Starting Primary School

School Placement Request

Roads, Parking and Lighting

Pay a Parking Ticket

Pay a Bus Lane Enforcement Fine

Report a Parking Meter Problem

Footway Crossing online form

Report a Fault with Pedestrian Crossing/Traffic Lights

Report an Abandoned Bicycle/Caravan/Trailer

Report a Pothole

Report poor condition on Road or Pavement

Report a Lighting Fault

Report missing/damaged Drains and Manhole Covers

Report a Road Sign Fault

Report a Flood

Environmental Services

Report a Problem with Rats and Mice

Report a noise problem

Discarded Needle

Report dog fouling

Report a Stray Dog

Report a Dangerous Dog 

Report a Public Health Problem

Report a Food Safety Problem

Report Antisocial Behaviour 

Report Graffiti  

Report Fly Posters and Signs in Public Places

Report an Unlit Bonfire/Bonfire debris

Report a Problem with a tree 


Glasgow business enquiry form

Registering your Food Business form

Taxi and Private Hire Comments and Complaints form

Crane Licence form

Late Hours Catering Licence form

Road Occupation Licence form

Scaffolding Licence form

Skip Permit Application form

Street Cafe Licence form

Trading Standards - Business enquiry

Planning and Building

Building Standards Enquiry Form

Planning Enforcement Statutory Notice Online forms

Planning Enforcement Online Form

Planning Enquiry Form

Subscribe/Register to Glasgow City Development Plan 2 Consultation


Book an appointment

Request a replacement Marriage Certificate

Civil Partnership certificates

Request a replacement Death Certificate

Request a replacement Birth Certificate

Marriage or Civil Partnership enquiry

Genealogy Centre Enquiry

Social Care and Health

Request a Blue Badge for Disabled Parking

Services in My Area

Interactive Maps

Elections and Voting

Register to Vote

Electoral registration enquiry form

Respond to a Household Enquiry Form

Opt Out of the Open Register

Election results

More Services

Make a Payment to your Home Loan Account

Make a Payment to your Private Sector Housing Account 

Staff Awards Nomination form

Pay an invoice


Report a Missed Bin Collection

Request a Bulky Waste Collection

Request a new recycling bin

Starting Primary School

Free School Transport Application Form

Download the MyGlasgow App


Apple App Store

Play Store

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